State Farm® Insurance Agent Amanda Spencer
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Emily Husman
November 7, 2025
"I’ve been with State Farm for a couple of years now, and Sonja has been there since day one. She’s always receptive, responsive, and genuinely helpful. She makes dealing with insurance so much less stressful — I really appreciate her support and professionalism."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Gavin Tanner
November 4, 2025
"Sonja Redding did a great job finding the right plan for me after moving from KCMO! Also helped me with any questions about future insurance as well!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Amanda Spencer State Farm. If you ever have any questions or need assistance, we’re here to help!"
Maria Garcia
November 4, 2025
"Very good service, got a very excellent explanation for my questions. Shout-out to Sonja, love her so much. The best person ever."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jasmine Cain
October 30, 2025
"Sonja was amazing!! I got a quote online and she reached out minutes after to get me switched! She was very knowledgeable and answered all of my questions!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
jereboo manana
September 23, 2025
"Very smooth process very helpful and insightful agent"
Becki Helling
September 18, 2025
"Sonja was just a delight! She made it super easy to fix a mistake that I accidentally created and got everything so my moving process was go to go! Her incredible warmth and calming demeanor eased a lot of my stress. She deserves all her flowers and I couldn’t be happier ☺️"
Tina Townsend
August 25, 2025
"Sonja was very helpful assisting me today."
Cathy Lopez
August 15, 2025
"Sonja always gives me the best service! I often call Sonja if there is a change in the amount of my premium, or to discuss what changes I can benefit from. She also provides me with great business insurance, and meets my requests with little to no notice. I feel I can always call, and discuss any insurance change, or voice my concerns if I’m not satisfied with a policy."
Andrea McAllister
July 31, 2025
"We really appreciated the time and effort Sonja took to help set up all of our new policies. Highly recommend this group!"
Jeff Howard
June 12, 2025
"Horrible service. The office helper that wrote my business policy had no idea what she was doing. First off she listed my mailing address as a PO box in Sydney Ne. Ive never been to Sydney or have a PO box, so I never recieved a policy in the mail or letters from underwriting stating that needed more information. A fact that she is claiming that I provided that address information to them... No, I did not. I looked it up, its for a plumbling and heating company in Sidney. The office lady who took my previous policy to get their coverage limits never did submit my worker compensation policy, which was part of the policy that I had submitted to them. I sent the agent multiple texts informing her I had not heard back from underwriting, Asking for updates for my general and workers comp insurance, nothing. If she would have responded and followed up on any of my texts my policy would not have been canceled, leaving me to scramble for coverage.(I just found out about the workers comp a couple days ago). So many more issues with that agency. I did not give up on State farm though, I found another agent who was willing to put the work into getting me coverage. The new agent can see the urgency of my situation and is willing to do what they can to help. My business insurance policy was canceled in march, that agency putting my mailing address at a PO box in Sydney NE, I had no idea for 3 MONTHS. Unacceptable!!"
"Dear Jeff, Thank you for your feedback. We're genuinely sorry to hear about your frustration and regret that your experience with our team did not meet your expectations. We’d like to clarify that your policy was not renewed due to missing information that was required to complete the process. Our team made several attempts to contact you via phone and follow-up messages, but unfortunately, we did not receive the necessary documentation in time. To clarify, the cancellation was not due to nonpayment, but rather due to insufficient information, as confirmed by our internal records and corporate underwriting team. We take all feedback seriously and are committed to treating every client with professionalism and respect. That said, we also ask for the same courtesy in return. We do not tolerate disrespectful or inappropriate behavior toward any member of our staff. Ensuring a safe and respectful work environment—especially for our team members—is a top priority. Please note that my personal phone number is not intended for business use, as previously communicated. For any future inquiries or service needs, we recommend contacting your new agent directly. "
Erik Hindman
April 16, 2025
"Sonja was very helpful in getting everything set up. Great experience!"
Dawn Pieke
March 17, 2025
"Sonja has been incredibly helpful in getting my insurance set up for my cars and home. I appreciate her listening and her expertise. She's a gem. Thank you for all your help!"
Jill Pennington
February 12, 2025
"This agent caused significant stress to a loved one of mine, by being entirely inaccessible to help handle a claim over the course of EIGHT MONTHS. When confronted in writing (since my loved one couldn’t reach Ms. Spencer any other way despite numerous attempts), this agent made no effort to remedy the situation. Instead, she suggested my loved one should just find a different insurance agent. Unacceptable."
Kaylee Ellering
February 6, 2025
"Alaina answers my questions thoroughly about insurance, I always have the best experience with her!"
Liz Shields
November 15, 2024
"Friendly and helpful service, and great value for your money. Also goes out of their way to host fun events for holidays or the community. Wonderful agent and office staff. Greatly appreciate their dedicated work!"
Ninh Nguyen
October 9, 2024
"Finally got to meet the whole team Amanda, Morgan, Sonja and Cindy. They are all wonderful people. Always there when I need help with insurance questions! Like a good neighborhood, Amanda is there! 😊😊"
Eduardo Gzz
September 14, 2024
"Excelente trato al cliente, muy amigables las personas que me antendieron"
Vishnunath Nambiar Vishnukamal
April 22, 2024
"Sonja was very professional and expert ! She is absolutely amazing person. I would recommend people who are looking for life insurance or any other type of insurance meet her.she will take care of you. Thankyou Sonja"
Marc Garcia
April 10, 2024
"Amanda and Sonja were both helpful beyond measure! They helped me save money and explained the advantages and disadvantages of every option I had questions about. It was hard to believe I was talking to complete strangers about insurance! Haha It felt like friends who where watching out for you and cared about me. That's rare to see in business these days."
Terra S
April 5, 2024
"I felt really taken care of at Amanda's agency. I had never looked for insurance before and Amanda was so patient with me and explaining all of the costs and coverages. I deeply recommend Amanda or anyone on her team to anyone in need of insurance help. You will not regret it!"
Ashley Williams
February 9, 2024
"Sonja Redding was a big help and she explained to me very well on renters insurance she was very nice and polite also patient with me thank you for your work and service you guys provide it is well appreciated"
Rachael Connelly
January 25, 2024
"Very well explained! Sonia helped w insurancing my first car!"
Sugar Coma
December 7, 2023
"Her team was awesome to work with when I needed a specific document sent to a third party vendor for my business. The vendor was extremely picky, and Amanda and her team were very patient with the whole process. They've always answered my questions in a timely manner! Thanks again!"
"Thank you for entrusting us with your bakery’s business policy. We appreciate you!"
Na'Shunteial Jackson
November 29, 2023
"The agents are always so helpful when i need them they are there for me and my families needs, i especially love the family dynamic that they have in the office everyone is always so welcoming when i have to go in."
"Thanks so much for trusting us with your family’s insurance needs. We’re enjoying watching your sweet family grow. "
Marty Smith
November 21, 2023
"Sonja was so helpful and friendly! She made things super easy to switch over and made it a point to personally connect. That really goes a long way! Thank you!"
"Thank you so much Marty! Sonja definitely works hard to make a connection with everyone. Happy holidays & we look forward to working with you for years to come. "